- Shipping & Returns
Warranty 12 months.
-We accept Paypal only.
-Please make payment asap,then we can arrange shipment for you asap.
-We only ship to Paypal confirmed address. for international Buyers, We only Shipping to Paypal Verify user.Before you Biding,verify your paypal account please.
-Item will be shipped out within 3 business days upon receipt of your full payment.
-Please make sure your address in paypal is correct. If you want to change the address, please give us ebay message right away you make the payment.
-Items are shipped from China or HongKong by using DHL,EMS,FEDEX,Etc.
-Delivery time depends on destination and other factors, Normally take 5-7 business days.Other countries or remote area may take longer.
-Please E-mail or eBay message us if the items did not deliveried within 31 days.And we can give you a satisfactory solution.
However, it may delay due to industrial strike action, severe weather, custom reasons or peak seasons, such as Christmas/New Year Holidays.
DHL can not reach to few remote areas in your country,if you choose Express and living remote areas. You should pay the additional shipping charge. If your area belongs to remote areas, the parcel can't reach, or you need to pay more freight, our customer service will contact you.Order can not be shipping to any P.O boxes. Order can only be shipped to physical addresses.
-If this item is defective upon receipt, customer has up to 14 days from date of receipt for exchange of a new one.But buyers should be pay for the shipping charge for returning.
-We care about our valued customers, and are always willing to work things out. If you have any problems, please e-mail us immediately. Please give us the opportunity to resolve any problemNote:We will reply your message or e-mail within 48hours.Customers satisfaction is very important to us!
Please email or eBay message us before leaving any Negative and Neutral feedback or open any dispute on paypal.
Please give us the opportunity to resolve any problem.We understand the concernsand frustrations you might have,and will try our best to resolve the issues.
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.